He also sold tickets by the seat, so he could control all the trains. The rise of the railways in the United States was an important factor in the development of mass tourism. After the Civil War, the railroads gained some of their prominence as a business. In 1873, the Pennsylvania Railroad Company developed the first passenger train from Pittsburgh to Washington, DC.
The New York Central Railroad Company, which had a monopoly over passenger rail traffic in New York City, started operations in 1875. By 1891, the railroads controlled over 70 percent of all railroad traffic in the United States. The growing popularity of transportation in the 1890s was reflected in the popularity of the various travel agencies and hotels. Tourism in the United States had a major impact on the growth of the railroad industry. The railroads made over $13 billion in profits in the 1890s alone. They also made significant profits in the 1890s on the sale of tickets to tourists. He used a technique called "virtual-tourism" to sell tickets to people who otherwise would not have gone to a destination. In the early 1900s, the agreement between the railroad and Cook was a monopoly, meaning that the railroad could not pass on the cost of the tickets.
Cook's system worked well. But, in the 1930s the railroad ceased to be a major purchaser of Cook's tickets and Cook was forced to compete directly with the railroads. In the early 1960s, Cook began to become less important to the railroads, and he was forced to concede to other travel companies, who had profits to spare. In the 1970s, a new company, American Eagle, started competing directly with Cook. Their system was based on an old technology, the telephone, and they designed tickets for the telephone, which was much more efficient. The main advantage of American Eagle's system is that it can be easily adapted to the new technology.
Thomas Cook & Son has been the largest operator of transportation services in the United Kingdom. In addition to its railroad services, it operates ferry services, and offers a hotel service. The company operates over 45 hotels in the United Kingdom. The company's shares are traded on the British stock exchange.The company has over 6,000 employees. Thomas Cook & Son is a privately held company.